Achieving a successful call center operation takes more than just an operator at a desk with a telephone, and equally it takes more than just having the latest and greatest of technological advances in call management systems.
Today, most organizations want to use telephone based services to excel ahead of their competition.
As our clients and sister companies will deliver a level of service that surpasses their customers’ expectations.
Virgo should provide them with the performance they are looking for.

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Vision and mission

Starting Business Scale

Launching capacity
Human resources

HR Procedures
Hiring Procedures
Training and Skills Enhancement
Operations and workflow

Data and Operations - Security and Sustenance
Monitoring supervision and quality control
Retrospect Evaluation and Analysis
Scope of Work

Scope of Work
Responsibilities and Obligation of both parties
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